Shipping policy

Shipping Policy

At ELORAE, we aim to deliver your orders quickly and safely.

1. Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Time

• Standard shipping time: 7–15 business days (may vary depending on location and supplier)
• International shipping (if applicable): 10–25 business days

3. Shipping Charges

• Shipping charges (if any) will be calculated at checkout.
• Free shipping may be offered on selected products or promotions.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

5. Delays

Delivery may be delayed due to:

• Customs clearance (for international orders)
• High demand periods
• Courier delays or weather conditions